Formal
Maximally formal, protocol. For serious situations.
Archetypes
1✓ What to do
• • Use formal 'you' • Follow protocol • Be respectful • Avoid informality
✗ What to avoid
• • Don't be detached • Avoid bureaucracy • Don't lose clarity • Don't complicate unnecessarily
Example Phrases
"Dear customer, we inform you about the following..."
email"In accordance with established rules..."
website"Company's official statement regarding..."
adApplication Contexts
email
10/10
Official notices
website
10/10
Legal documents
customer_service
8/10
Complaint handling
Brand Examples
Banks (general)
FinanceФормальная коммуникация
Law firms
LegalЮридический язык
Government
PublicОфициальные документы